Our Shoe Policy is to protect the buyer and seller.
We sell both New and Pre-Owned Shoes.
A New Shoe has never been worn, only to try on to see if the shoe is right for the buyer. New shoes may or may not come with a box.
A Pre-Owned Shoe is one that has been worn by a person once or multiple times. A Pre-Owned shoe usually does not come with a box and shows signs of being worn. We CLEAN ALL Pre-Owned Shoes. Most of Our Pre-Owned Shoes Look Brand New or close to it.
Most of Our Shoes do not come with a box.
If you have any questions, please do not hesitate to contact us at ettajjewelry.com prior to purchase.
To receive a full refund, items must be returned in condition it was received. Buyer pays for all return postage.